I recently visited Heel to Toe to have the dowels replaced on a pair of high heels. I was very impressed with their quick service and knowledge. Within a few days I had my shoes back and ready to wear. When I stopped in to pick up the shoes I took a few minutes to browse around the shop and one of the associates showed me a heavenly shoe insole slim enough to fit into my work flats. I would definitely recommend Heel to Toe.