Please save yourself the hassle of going to this "restaurant" and find a place that has good service a food elsewhere.
Here's our story:
Drop off our daughter for a concert and decide to get a bite while at the NC Music Factory. Decide we'll try the Factory Cafe because it's close. Wait staff inside restaurant are very friendly. We eat outside and get a server that refuses to write our order down. My wife got a sweet tea instead of her unsweetened tea and some kind of spicy turkey sandwich instead of a turkey club. Waitress takes sandwich back and they take sandwich innards and put it in a wrap (still wrong ingredients). Both salads we purchased were served in dirty bowls. The final straw was the $8 strawberry margarita that was nothing more than a .79 Slurpee (no or little alcohol). My chorizo slider was a spicy, mushy mess.
There are more and better choices than the Factory Cafe in the NC Music Factory. This is a shame because we met the owner several months ago and she was so nice. We wanted this to work and we were so disappointed.