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| - this was the worst experience ever! I haven't had a massage or body treatment of any kind for over 10 years and was really looking forward to a body massage,body scrub, facial and pedicure to all i which booked 2 weeks in advance. Coming by subway the power went out at ossington st. so called hubby to call the spa and cancel, once i hung up with him subway service resumed so i hopped back on and at st.george st. called hubby again to call the spa that im still coming,, total 3 min between calls to the spa. I got there right at 2 which was my appointment time. they said they took a pedicure walking since i called to cancel and said you can wait 20 min they will take me no problem. So there i was waiting, waiting,,, 20 min go by and no show of anyone,, then secretary comes in to say another 7 min and then she will be done,, waited a total of 45 minutes!! before the owner comes out and said that my husband called and canceled therefor could not do the complete package i had scheduled,, i was soo furious!! i told her you called twice to confirm i was coming and i did say i was coming!! they took a 20 dollar pedicure over almost 200 dollars worth of work,,priority to customers who actually call 2 weeks in advance should be taken seriously,not walk ins. I told them i was soooo disappointed and all she can repeatedly say that she was sorry,,, awful !awful, plus while i was waiting it was freezing cold in the entrance where i sat for 45 min! i had to waste $6 in subway service and wasted 45 min of my busy day. Do not recommend this place to no one,,do yourselves a favor and go to another spa such as SUKA in Ronce,,,,,
don't ever go here!!
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