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  • My husband and I finished viewing an exhibit at the AGO and headed downstairs to have dinner at Frank. We waited at the entrance from the gallery to the restaurant for about 6 minutes until I finally asked one of the dozen waiters that kept rushing past us if we could speak to the host. The waiter actually rolled his eyes and rudely pointed to the front exit all the way across the room and said that we should talk to the host, at the "actual" entrance. We are AGO members, we just came from an exhibit from inside, why wasn't there a sign or why didn't one of the waiters point us in the right direction before we had to ask for help? Any how, we made our way over to the host, let her know we had reservations and she told us it would still be a 15 minute wait, and that we could wait by the awkward bar at the window. We let her know that was fine as long as we could order an appetizer with our drinks... except we waited and waited and no one even came over to get our drink orders. 20 minutes later and we finally got up and went to one of the several amazing restaurants on Baldwin street, just a block north of the AGO. We wanted to go to Frank to support the AGO, fully aware of the fact that our meal would be three times the price of that of surrounding restaurants (let's face it, Toronto is a large cosmopolitan city, there are amazing restaurants with great service all around), but now we are so turned off by the pretentious snootyness and lack of service at Frank that we are going to make it a point to NOT eat there. What a shame.
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