First visit was yesterday. Easiest process ever! Sign your papers for your chart, watch a short introductory (and very informative!) video of what exactly to expect by being adjusted. Given your little key card/bar code scanner and the receptionist says that its your virtual chart (pretty nifty if you need to visit another location!)
I was a little nervous, as this was my first adjustment. Joe was kind and he talked me through what he was doing at all times. Ahh, the relief! Just hearing that POP (by the way, isn't your bones popping!) and feeling more flexibility and range of motion is a relief!
The receptionist explained pricing, and all of their packages are totally worth it. Can't wait to go back!
Edited to add: I received in the email, a handwritten thank you letter from them! In a day and age of less than average customer service, this was a nice little touch!