Independent grocery stores are virtually nonexistent in the Cleveland area. It's not as big as Giant Eagle, but the quality of what they stock is great. The cafe portion is pretty amazing. I bought a very delicious (and filling!) salmon caesar salad for only $5. Their sushi with brown rice is also incredibly tasty. The store still employs bagboys so you're not waiting for the cashier to scan all your stuff and then bag it.
The biggest downside is parking. During high-traffic times you'll have a hard time finding a spot.
As a kid, I remember going with my mom to the old location and being greeted by the lady behind the deli counter (who also gave me pepperoni slices for free!) and then getting a Dum Dum sucker from the cashier at the checkout line. Places like this are few and far between.