Yes, the food is pretty good.
Yes, the overall ambiance is quaint and a nice departure from typical Torontonian fare.
BUT...they have one of the worst wait staffs of any restaurant in the city. Expect to wait 10-15 before getting your order down unless you want to get up to go to the counter and tell them you're ready. Then service throughout is slow, far and wide apart even if there is only one other table in the restaurant. When you finally get the bill (which, trust me is a challenging feat as not one waiter will look at you to see if you need anything), it takes them forever to bring you your change even if what you're waiting for is evidently not the tip.
I am not one to write reviews like this nor am I one to complain but after initially loving the food and atmosphere of Le Pain Quotidien and then repeatedly being disappointed in the last few times I have gone, I now vow to never go back based solely on the fact that such negligent and rude service could upset what should have been a relaxing lunch. I am very understanding of waiters who have bad days and never do I act rude to those who help me but it just becomes ridiculous when I'm giving a 15-20% tip for my waiter to be socializing at the front with their coworkers and I have to repeatedly (on several different visits) get up and fetch them so I could have my food or my bill.
Not to mention, portions here at the Yorkville location are half of what they used to be.
Seriously, don't bother coming here. I promise you'll be better off going somewhere else.