I had to change my appointment and i was told to definitively be there before 4. I got there at 3:45 and all the technicians were full i had to wait till well after 4 until one of them was free. I think her name was Kate. She told me that its gonna take longer for a gel refill for me because the last salon didn't do a good job. She was very rough when filing and cut 2 of the side of my nails very deep and did not even apologize. When i asked her to fix one of my nails because it looked crooked she looked very angry. Now i understand that she might be tired but thats no way to treat a customer. During the rest of my appointment she didn't talk at all and gave me dirty looks.
I really wanted to love this place because it is close to me and looks super clean and the owner is really friendly but i just cant bring myself to go to this place again. If you go ask for a specific nail technician who isnt kate.