Been going here for a couple years and visit often with a close friend who gets her nails done as well. They do my eyebrow waxing which I love. I always have a pedicure done and I have acrylic nails so they do my fills, back fills, and new sets when I need them. I usually see Mary for my nails and I do not have a regular person for my pedicures. I haven't had a "bad" experience here. I have been a little underwhelmed by the service when they're really busy though. I guess that's to be expected when it's crowded.