What a nightmare dealing with this company!!!
We had several quotes and went with this company because Nathan Marmon(the owner) seemed very professional and knowledgable when he showed up for the quote. Certapro was the most expensive out of all the quotes we received but went with them because we thought we would receive the best service and outcome. Oh boy, were we wrong. Everything went downhill after I signed the contract. The communication was slow. The property was empty and we gave them a key to access. We were promised a daily update of the painting which never happened. The paint job was shoddy, several places were missed such as the top shelves in the closets were not painted and one side of the door was not painted. The house was left dirty, they ripped my drapery and did not put back hardware they had taken down. On top of that, we had asked for the whole interior of the house painted one color and that was not done. Certapro had painted only the walls the color I chose and painted the ceiling, doors and trim the original color. When I contacted them regarding fixing just the ceiling, they wanted and additional $1600 on top of the $3800 original price. They then threatened to put a lien on the house if they were not paid within 20 days after they started the job. I am going to pay them just to get them out of my life but Wow, just unbelievable!! Never again with this company!