rev:text
| - Save yourself the time and money and go somewhere else. They miscommunication with each other and ended up messing up my nails. Then they acted as if it were my fault, and offered no solution or any type of compensation for their mistake. They were also not honest about their prices.
My friend and I stopped by this place on a whim today just looking to get our nails done. They were friendly enough when we walked in, and my friend asked for gels with tips and I asked for just a gel manicure and a regular pedicure. The lady told me to pick out a gel color and to sit and wait. We did. My friend got her nails started about 5 mins after we walked in. Then I'm directed to go and sit on the back table and a different technician begins my nails. She's friendly and asked if I wanted my nails cut, I said sure but not too much. The technician proceeds to cut my nails PAST THE END OF MY FINGER TIPS. I'm so shocked I must of made a face bc she says something in a different language to the older lady and they go back and forth. The technician apologized and states that the older lady had told her I wanted tips as well. The older lady comes back to our table and then tells me, as if I'm the one who messed up, that a full set means tips. I never said full set. I state "no ma'am that was my friend who wanted the tips." She says something else to the technician and walks away. No apology, no offer to fix it nothing. The poor technician is left sitting across from me not knowing how to proceed, I tell her to just give me a regular polish manicure since my nails are so short now. She was friendly enough and finished the manicure rather quickly. Afterwards I was sat to dry my nails. No one checked up on my nails or anything so after 20 minutes I just got up and paid. I was charged 15$ for them butchering my nails, and wasn't offered any sort of compensation or anything for THEIR miscommunication. To top it off, my cuticles look scragglier than before I went and dry as well. Also on a side note, when we first walked in and my friend requested gels with tips they said they had a special for 30$, but then charged her 35$....so not sure about that. (Their chalkboard also reflected the offer price)
|