Stopped in while engagement ring shopping with my fiancee's sister. Was greeted buy a guy with lots of unsightly tattoos and big hoops in his ear, not exactly the type of person to sell jewelry but I kept an open mind. We asked to see a couple rings and their price, he slid a catalog toward us and said "they're all in there". He then walked away and talked on his cell phone behind the counter toward the back. He ignored us from there. I was ready to drop thousands on a ring but couldn't get the time of day. On the way out, a lady asked if we had been helped. It's a small shop, so the service was so bad they didn't even realize someone had helped us. I said "sort of" and just walked out. The staff should be ashamed of their behavior.