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  • I generally visit this Safeway only for the pharmacy, and the occasional item I need quickly (I generally find Safeway's prices on the high side). I have used this pharmacy on a regular basis, for over 5 years, and service has generally been excellent. Staff changes in the past few months, though, have brought in a bunch of employees who have poor organizational skills, and no customer relations skills. As an example, I stopped by, today, to have them fill a prescription; then went over to Chinook, picked up a number of things, and returned. When I got to the line-up at the pharmacy counter, there were only 2 people in front of me. I waited for about 10 minutes, while they searched for the prescription of the customer in front of me, didn't find it, and filled it for her. Then, I got to the counter. The pharmacist said "ah. You were just here." When I told her that that had been well over half an hour previously, she said "no. You are wrong. It hasn't been that long, and we haven't filled it." I explained what I had done, in the meantime, and was again told that I was wrong, and that it hadn't been filled. She shuffled through a few piles of apparently randomly-stacked baskets, to find my order, and filled it while I waited; but if this is the new trend in customer service, then I'll be finding another pharmacy.
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