my go-to place to take my truck to get babied! Always can get in fast, they're very accommodating if you need a ride somewhere after dropping your vehicle off for the day and they will call you and let you know what's going on with your ride before they do any major stuff. I never feel like they're pressuring me into getting anything additional that I really don't need. I trust them to make the recommendations that I actually require.
Service is great and they always remember me when I come in and joke that my truck is still in kilometers (from Canada), it's always on my service report at the end so they can ensure they're doing the right work at the appropriate mileage.
They also send coupons in the mail for discounts on services, $15 off a lube, oil and filter this month keeps me coming back to them!
If you live downtown or on the near East side, this is probably one of the better places to service your GM/Chev/Olds vehicles.