rev:text
| - Only because I am not allowed to give a zero. It gets one. Come on Yelp, get on that zero star thing!
Anyways, I just signed a lease for 12 months with OneProp for a nice house here in Charlotte. Things were going great. "George" the branch manager seemed very helpful. We got our applications in, got approved, and had a lease signed within 3 days. I was ecstatic, loved the home layout, nice neighborhood, you get the idea.
Fast forward to 24 hours later. I have my new KEY ( yes singular, 3 tenants, one key, I know, I know, make copies, not the point). Get to the house this morning to get our cable hooked up. First time seeing the house inside since our initial walk through, and wow, my jaw dropped when I walked through the door. The house looked exactly like it did a week prior, with several repairs promised not done. Then I started noticing the cleanliness. The carpets were immaculate, and I commend them for that, because old used carpets kind of freak me out, sorry I'm weird like that. But everything else was disgusting. Light fixtures had grime, dirt, dust. Garbage left in the house everywhere. Whoever moved out obviously was not much of a cleaner. But that's where I THOUGHT the property management company was supposed to step in and make it "move-in ready" as they say. It was obvious that no one had cleaned a thing, there were holes in almost every bedroom wall, not even patched and sanded, forget about painted. They never turned on the furnace and hot water heater for us. There was food actually left in the broiler (sweet potato fry anyone?), as well as baby bottles left in the dishwasher. Garage door broken, master bedroom window broken etc... That is only the half of it, I don't want too long a review because I know I skip a lot of them. Basically they failed badly at making a new home ready for the new tenant to move in. COMPLETELY FAILED.
Moral of story, go elsewhere. George (branch manager) seemed super nice and welcoming until he got his money. Now he has not returned e-mails, and had rude phone conversations where it seems like he is trying to blame us for moving in before the house was ready. TELL US THE HOUSE IS NOT READY, WE WILL LOOK ELSEWHERE. Of course they would loose clients then, oh well. Lost us already, I am counting down until Jan 2013 so I can move again!!!
Be careful do your research!! OneProp Charlotte are slumlords.
|