The food here is great. I don't know what people are talking about. Maybe other things. I think, the batter on the fish here, is one of the best that I have tried. They have an excellent selection of fish to try. I tried the fish cakes, very good and the sturgeon, which, was excellent. food tastes great on it's own, no need for sauces.
The staff are friendly and happy so that is always a bonus. And they politely listened to my complaint about hours of operation. They also seemed genuinely concerned about the issue.
The reason I give it 4 *, is because it is kind of expensive. I also went there on a Tuesday once bc the website said it was open (winter). Well, it wasn't. Not cool for a cold bike ride in February (actually, it was cool, a little too cool in fact).
But I will be back to try that sandwich.