I am always very fair and honest about my reviews. The experience I had today was horrible. The wife and I ordered 2 smoothies and it took half hour in the drive through with 2 cards a head of us. When we did get our drinks they were so thick they were almost un-drinkable. I had the blue- Lagoon and it was tasteless the fruit was horrible. I will not be returning if they don't get their customer service and quality of their products much improved.