| rev:text
| - My first visit here was for a winterlicious dinner a few weeks back with some friends.
The exterior was inviting and inside was dimly lit, and the warm and cozy atmosphere was the perfect place to spend a cold January night.
We are a very easy-going, good mannered, and friendly group. However, our server wanted nothing to do with that and although not rude, was cold and unfriendly and was straight down to business. Without cracking a smile he efficiently took our order and was gone immediately after. We shrugged it off and continued on with our night.
The food came without much of a wait which was nice. The majority of us ordered a Brussels sprout Caesar salad for the appetizer. It was delicious! Who would have thought to add grilled brussels sprouts to a Caesar but it complimented the dish perfectly and added some bulk and texture. The salad was lightly dressed but had great taste. Only con was the proportion of sprouts per salad. While some of us had 8/9 sprouts, my two friends only got 2 in their dish - something the kitchen needs to work on, and in retrospect, something we should have brought up to our server, but seeing his previous attitude wasn't something we wanted to get into.
The majority of the table had the steak for their mains and all said it was really good. The plating was a disaster though and looked like leftovers, with the heaps of meat sloshing around the plate of jus, some with many veggies, and again, some with barely any.
I had the mushroom ravioli which was really good and plated nicely. Portion was pretty small, and they could have afforded another 2/3 raviolis but aside from that I would order again.
Dessert was forgettable - I had some sort of berry cobble which was eaten but nothing special and could have done without.
The end to our night was as cold as the beginning when server came with one bill for the table before we asked for it. We nicely asked if he could actually split for us (some of us had a drinks) and he loudly sighed and snarkily and angrily replied that maybe in the future we could ask him beforehand since it is really hard for him to do after the fact and now how can he remember what each of us ordered... and went off in a huff.
He was clearly rather fussed about this and I feel that 1) you should never speak to a customer like that, even if you are having a bad night - customer service is what sets you apart from your competitors! 2) if it is so hard to split bills why didn't he ask the table our preference before he brought it out? he brought the bill before requested and before we even had a chance to ask for separate bills 3) this rarely seems to be an issue at other restaurants. If Barnsteiners has outdated technology, that is not the fault of the customer. It is 2017. People frequently split bills.
Anyhow, left a sour taste in my mouth and although the food was good, the attitude wasn't and doesn't leave me any reason to return.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)