I came to Touro for the first time last weekend and had a good experience. My friends and I were seated at a table in the middle of a row with three sets of tables.
When you first sit down you are told to go up and grab food/sides from the buffet tables. We went up to get our starters and I asked a waiter what food items I could eat since I am both lactose and gluten intolerant. The waiter called the chef who walked me through the entire buffet. To my surprise, there were lots of side dishes I could enjoy. One such dish was a Brazilian dish called, Farofa. I had never had this before and it looks like a grain but it is made with a wheat free product. It was really good and I will definitely try making it in the future at home.
When we flipped our cards to the green side to request meat, I felt like we were skipped over by the employees serving the meat. They kept approaching the tables on the end of our row and kept forgetting to visit our table in the middle of the row. I was late to join my friends (parking in this plaza is a nightmare on the weekend) and my friends had already started eating when I arrived and I was getting frustrated by the employees as they continued to overlook our table. I even tried flagging some of them down and it took about 30 minutes for some of them to notice us. I even asked our waitress to send them to our table and she wasn't successful at getting them to visit us.
With the above being said, the food was really good. The meats were scrumptious and I really enjoyed the Picanha steak. It tasted sweet and spicy. The seasoning was perfect and the steak was tender. However, I was disappointed that I didn't get to try all of the meats because the servers in the restaurant kept overlooking. Considering I paid $70 fir my meal, I would have liked to try all of the meats.
When it became time for dessert I was in heaven. One of my favourite desserts and digestive aid is pineapple. The employees walk around serving you grilled pineapple coated in brown sugar and cinnamon. It is to die for and something that made the entire meal come together nicely.
During the weekend, Touro puts on a show and the show was okay. Once again, we were sitting too far away from it and they engaged with people sitting on the end tables and we were in the middle.
Allover it was a nice experience but I'm not sure I would go back on a weekend. I would possibly go back on a week night when it is less busy and only if we could get a table at either end of the row