I'm not sure why PF doesn't have a good rep, it's great! The location I visit is clean and the staff is super friendly.
I have been going during non peak times so it may be different at busier times, but there has always been ample space in the locker room, open cardio equipment, and space on the weight floor.
If you're a black card member ($20/mo) you get to enjoy a few extra features like the aqua massage bed (amazing) and tanning, for example.
The only reason I didn't give it 5 stars is because they don't have classes. They do offer a few basics like abs or upper body, but I'd like to be able to do classes such as boot camp or barre.