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| - Let me just preface this review by saying that it does pain me to write a negative review about almost any establishment in the valley. Unfortunately for India Delhi, it has to be done. Honestly, I have not dined inside this restaurant, my experience is purely from multiple take out orders over the past year.
Living in Arcadia and loving food as I do, I am lucky in the fact that I do not have to travel far to enjoy ethnic culinary delights that other cultures have to offer. If your a foodie in the 21st century, Indian food is all over your radar. India Delhi, found at 54th street and McDowell in Phoenix, fits the bill of almost every other Indian restaurant in the valley. Nice external building, clean looking restaurant and the normal tinctures related to that region of the world.
Always friendly and eager to take your order, the young gentleman at the front counter has never let me down in taking care of my to go order. Always checking each container to make sure it has the correct contents, etc. On the Saturday I am referencing for this review, the young man was not there, but the owner and his wife were. In my opinion, Indian food is not a cheap venture. I always find myself wanting to try a dish as well as getting a staple that I know is going to be solid. When you add in the extra charge for rice(never included), yogurt sauce(not included), etc, the bill for myself and companion always tops $40. I usually do not gripe as I know the quality will be there and I just love the food, what can I say.
On this Saturday though, something was different. This was evident from the moment I walked in the door, I could not put my finger on it, but something was just not vibing. The owners wife(or co owner for all I know) was at the counter and asked if I wanted the buffet. I politely turned it down as I am not a fan of buffet food, especially with Indian cuisine. I politely turned that down and proceeded to order tandoori chicken, saag paneer, chicken biryani, basmati rice and some naan.
What happened next is not something I will forget soon. I watched as the owner walked out of the kitchen with the pan in hands and used the spinach for my saag paneer from the buffet. The owners and my eyes met as he processed that I saw what he was doing. In that moment, the owner sold and gave up all his culinary credibility. He proceeded to head back to the kitchen to use said items.
I waited for another fifteen minutes and took my order home. What did I find? The chicken biryani, the only item I might add not in the buffet, was extremely hot, almost too hot to touch. The saag paneer was warm at best. The tandoori chicken was a collection of small legs(customary for Indian buffets) and once again, not hot. I knew what had happened and could not help feeling beyond annoyed with the situation.
Normally, I just deal with what is, I do not ever send food back and especially on to-go orders. This time was different, I could not let it go. I called the restaurant and without pause the owner got on, knowing exactly who I was and what the problem was. He put up a fight for around 20 seconds saying that he just used the spinach as a base for the saag paneer and what not, but then finally just apologized and said he would "make it right."
I do not really see myself going back here, but who knows. This is a good excuse to venture out and try some more of the valleys offerings in this arena.
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