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  • Edit: I received a call from the manager with a sincere apology and an offer to make amends of the situation. It seems that there has been other complaints about the person I dealt with last night and he wanted to make sure I got the service I deserve. He provided his cellphone number and my next order is free. Thank you to this business owner who takes his customers seriously, for taking my input and (I must admit) harsh critique to improve his business and go out of his way to better his service to paying customers. I hope to try their panzos and give a new review and new rating they deserve. Original: Worst delivery ever. Don't even bother that they're open late. Completely useless and idiotic staff. I just got off the phone of a man telling me to "F off". I sent my order at 11:25pm and got email confirmation. An hour passes and 2 panzos still haven't arrived. I called at 12:25 to confirm when it's coming. They said 15 minutes, it's on its way. They apologized because they're so busy - with NEW YEARS EVE parties. It's Dec 30th!!! You're a day early. - how does your excuse even hold up?! I'd understand if it's Friday night. But it's Thursday at 11pm. I asked where they are located and its not even a 10 mins drive. They asked if I wanted to pick it up? That means you lied to me when you said it was on its way! They reiterated their lame excuse and said "my order is NOW IN PROCESS, because of the New Years Eve parties" WTF... Then when I call out the fact that their excuse doesn't stand, and it still shouldn't have taken an hour, therefore will I be getting my order free? "Nothing is free in this world ma'am, we're making it right now - if you don't want it we will eat it" * slow clap * Great piece of business you have here of what seems to be less of a pizza place but a lab of monkeys. I take that back, that's an insult to intelligent, highly-skilled primates. I hope a visit from a health inspector soon devalues your business and exposes your substandard hygienic practices and I will be gladly waiting the day in which I can flag this business as "permanently closed" on Yelp.
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