4 Stars because I love my hair. Took a star away because when I called I was told Senegalese twist start at 200 and I would have 2 people doing my hair. When I made it there they start at 210 and only one person did my hair but they switched. My appointment was at 9a. And they started at 9:56a. Oh and I was there first and they started another lady's hair because she needed 7 braids fixed or whatever. But besides all that I do love my hair.