Normally I'm very pleased with In-N-Out Burger when I go there. But I went to this particular one around 2pm. I went through the drive up and there was a line but it moved fast. The workers were very kind and pleasant which is not my complaint. My burger on the other hand was burnt to a crisp, there was half a head of lettuce and so much onion on it that I could barely tell there was a burger on the bun at all. The bun was stale and dry and the bottom bun was broken in half which made the whole sandwich fall apart when I tried to eat it...I was so disappointed I just threw it all away. I would have gone back and demanded a different one but I had already made it home and wasn't going to drive all the way back for a $4.00 sandwich. I don't think I'll be going back to that particular location, the one on Eastern always gives me a great cheeseburger...