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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • A big thumbs down! First impressions are everything restaurant owners and managers and this was our first and last time at Phil's. Immediately upon entering I began peeking into the bar area to view how busy the sports bar was and when doing so the owner very rudely and in front of other customers told us we couldn't sit and we could only sit at the bar. With his unfriendly tone of voice we should have left right then but took 2 seats at the very end of this bar. The place appeared busy with lack of help which the stress of keeping up was visibly displayed by the owner and bartender however after about 5 minutes the bartender caught up to us and was apologetic with the wait. He promptly served us which is the only reason we stayed. While we were sitting and talking the owner came up next to us grabbing a chair across the floor which the noise was obnoxious and made me stop mid sentence. No finesse, no class and definitely no warm and fuzzy feeling to invite us back. Again, first impressions are valuable and people who cannot even fake good customer service should not be in customer service!
http://www.openvoc.eu/poi#coolReviews
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