Don't go to the new employees they do not do a good job. I ask the lady for ombre and she did what she wanted. I told her this isn't what I asked for she said then I have to take off all your nails and put on a new set. Because she didn't know how to do ombre nails. I told her if you do not know how to do ombre be honest to your customers. I wish I knew her name. Unfortunately I did not ask her for it.