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  • This has got to be the worst Kohls location in Arizona. Kohl's as a company claims to have a "Hassle Free Return Policy" this is not the case at this specific location. The store manager himself even stated he tells his employees not to accept certain returns (which in fact does go against company policy) FYI just because you are a store manager doesn't mean you own that specific store and can do what you please. What it comes down to is customer service. The manager doesn't care if he loses customers. He doesn't care about your Concerns. Clearance items in general are significantly higher at this location than other stores. Overall it's a waste of Time coming here- Your money will be better off spent at any other Kohls location but this one.
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