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  • I was a regular customer at one point but I'll never be returning. The drinks themselves are decent despite being overpriced. However over the span of months or maybe years they neglected to inform me that all of their "dairy-free" blended drinks actually contain a mix that has lactaid, a type of milk powder that has been modified to not contain lactose for those who are lactose intolerant. This is an absurd display of incompetence given the fact that I was specifically told that the drinks ordered with almond/soy milk do not contain dairy in any form after informing them that I can't have dairy. I didn't specify whether I have a lactose intolerance (which i do) or a milk protein intolerance, and if someone who did have a protein intolerance had the powder thinking it was dairy free they could end up in the hospital. This lack of integrity is not the only issue either. Overall the baristas appear to simply dislike the customers. Some of them are openly rude, especially when enforcing the ridiculous rules. I strongly urge everyone reading to either go to a coffee shop that respects your dietary restrictions or make your drinks at home.
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