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  • My go to place for my Mercedes. Have had lots of work done from major repairs to oil changes. Much cheaper than the dealer and they provide great service. I've used the shuttle service often to get to and from work. Awesome place. Update. Went in to fix a ESP/Break warning that popped up during the holidays. German Auto said I needed to replace my battery. Pretty simple fix with one issue- I just had my battery replaced from the dealer literally two week prior. I stated this fact, but Eric insisted that they wouldn't do anything further until I replaced it. I also shared that I needed to take my daughter back to California the next day. German Auto wouldn't budge. I had to still pay the diagnostic fee which was around $99. I immediately drove to Mercedes Benz of Scottsdale which took the car in without an appointment, got me a loaner, and found the true source of the warning- a faulty wheel speed sensor. It ended up costing me around $1200 which I would have gladly spent at German Auto, but their stubbornness prevented that from happening. The techs at the dealer laughed when I mentioned I was told it was a battery issue. Haven't had a battery issue since or had the warning pop up again. I wont be returning to German Auto unfortunately. I did enjoy their shuttle service and Bernie (awesome guy). I wanted to save money like everyone else, but in the end the dealer gets it right the first time and sadly can't say that's happened at German Auto every time. They are good until they are not.
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