my fiance and I had one of the best experiences here. we had gone to the other locations on Rancho and boulder , he did not like how the sales people and finance manager were in the other locations. the bike we wanted was on sale for a great price we handled everything through the phone and emails with Ryan. their communication was amazing, i got responses right away. we finally went in to see what we were approved for, I honestly thought we wouldn't come out with the bike my fiance had wanted so badly. Travis the finance manager helped us out so much and did everything he could to get us approved. we needed up getting approved through me and the price was exactly the range i wanted to keep it at. we went through with the purchase and they helps my fiance pick out the gear he needed and the best part it was all on sale. we were there for a little over 5 hours but it was worth the wait. the guys there are very informative and help you out a lot and don't get annoyed with how many questions you ask. we ended up with a better deal then we had originally signed up for because of some error on the model of the bike that was listed but they discounted a lot from the bike and gear we got which they didn't have to do but I appreciate that they did that. Travis is amazing and he will do his best to help you get what you want and gino helped us with a walkthrough of the bike and answered all the questions we had. Not just that but we didn't take the bike home the same day we went back today to pick it up and Travis asked if we wanted it wiped down we had said yes and walked into the show room. shortly after we walked back out to get ready to head out and to our amazement Travis was the one wiping down our bike which made me appreciate his service so much more. even though we live in Henderson I don't mind driving all the way to this location because of the amazing service we received. loved everything about our purchase and the service is beyond amazing. definatley will be coming here more often and will be purchasing another bike in the near future.