I absolutely LOVE this location. Today, I ordered at the Mill location and the customer service sucked big time. I was trying to call in a order for pick up and was placed on HOLD for 40 minutes. Despicable behavior. I went to the University location (which is my normal location to visit) and they took care of me as they always do. Thank you to the manager for listening to my concern and making me feel valued as a customer. This is why you continue to get my business and are the FAVORITE of all the locations that you have. Keep up the good work. I appreciate you because you appreciate me.