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  • I paid $37 dollars for an X-Ray with consultation with their partner branch here: Henderson Children's Dentistry Pediatric Dentists 220 E Horizon Dr Henderson, NV 89015 United States At the Henderson location, I received a 1 minute conversation about why I can't undergo treatment or even receive an X-Ray. I asked for my money back, but they refused to refund me. This is an absolute disgrace! I paid for a service and did not receive it. A consultation consists of talking with me about my goals and how I want my teeth to look like, this is not a "I'm sorry, but due to your current medication, we can't treat you at this time". They referred me to their other branch (Childrens Dentistry of North Las Vegas) as they have the correct anesthesia to go alongside my medication. When i arrived at Childrens Dentistry of North Las Vegas, they had no knowledge of my visit at the Henderson location (I was told they would send my records there). After waiting 2.5 hours, I was told that they didnt have the anesthesia at this location and they couldn't do anything anyway because of the medication I'm taking. Not only did they refuse to give me a consultation, X-Ray, but they sent me all the way across Vegas for nothing at all! They wasted my time, my gas and they made me extremely angry for messing me around! Not to mention, they tried to charge me for my visit at Childrens Dentistry of North Las Vegas!!!!! Insane!!!! I have contacted the better business bureau to get my money back. If a company cares more about $37 than it's reputation, then that's a good red flag indicator. I made an official complaint (twice) to the practice owner, but I didn't receive a response after 30 days.
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