The only things I expect from chains like this are good service and consistent food. This Buffalo Wild Wings failed on both fronts.
Really poor service: There were no menus at the table, and we weren't given one-- I had to snag one from another table. Three different people came to our table to bring food and drinks out. When our food arrived, we didn't have silverware (necessary for salads), so I had to go ask the hostess. I walked past two managers while doing this, who were just chit-chatting and leaning on a counter. No refills on our water during the meal, and our waitress was impossible to flag down for the check.
The food was not up to par for this chain. The chicken in the wrap I had was not spun well in sauce, leaving it pretty dry. About half of the tortilla chips were crushed.
Really disappointing.