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  • The only reason I'm even giving them a 2 star vs 1 is because the food was actually very good!! In comparison to the other location in Mississauga, the food was quite good! I'm a huge ramen fan so knowing that there's another location open near me AND open on Sundays is quite exciting! But I was quite disappointed! I understand that they just opened last week and are getting into the hang of things but that's really no excuse. As a new business you should be prepared for anything and everything. In this case they were not! I quickly realized after sitting down for 5 mins that the restaurant was full but about 95% of the tables had NO FOOD! I could hear tables complaining that they had been waiting for so long and wondered where their food was. The waitress was going around to each table apologizing and saying "I'm so sorry but we just opened last week".... Again, no excuse. And it was clear that there was a lack of communication with both waitresses. They weren't letting each other know which tables have already ordered or those that were still waiting for water. It was kind of a disaster and felt a little bad for them. My husband and I each ordered ramen and one appetizer, the chicken karaage. We originally wanted to order their gyozas but they didn't have any available yet...please don't put an item on your menu if you don't serve it.....! The appetizer arrived about 25-30 mins after ordering....I was ready to walk out after the app cuz I wasn't sure if I could wait any longer! Our ramen arrived 15-20 mins after that! The food was excellent but if I have to wait 45-1 hour for my food, no thanks. I hope that they are learning from their mistakes and will just get better from now on! I would really love it if I could keep coming back! Maybe I'll try again in a couple months.
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