This place is amazing!!! We were worried because my dog has never been professionally groomed before and he is a little scared with strangers. We had called and spoke with Kayla I believe and she told us that she would schedule him in so that she could spend extra time with him so that he won't be so scared. We got there and while I was filling out paperwork, she was just getting comfortable with him. She was very sweet and you could tell that she really loved animals and working with them. It was way cheaper than any place I've ever been too and the quality was so much better. I have plenty of dogs to bring back and i will only ever come back here!!! :)