This WAS my favorite place to get my car washed but things have changed considerably in the past 6 months. The wait times after your car is washed has been averaging over 45 min to an hour. Staff is very quick to say how "fabulous" everything is but after the car is washed, set in for a VERY, VERY long wait. Staff is walking around in a daze, laughing and talking to each other taking their time and cars just stack up. Basically, no sense of urgency, no sense that they care how long it takes to vacuum and dry. I can't take up over 65 minutes just to dry my car. This is turning into a common lack of service.