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  • Had a really unfortunate experience at Bar Louie tonight, definitely will not be back. Sharing this because there are a lot of choices in the north shore, and this place should be embarrassed. Let's start with the service and the restaurant itself. Absolutely disgusting. There is no hostess so you kinda seat yourself. No problem but maybe put a sign up or something so people aren't just waiting there. Floor was sticky and there was trash everywhere. I get it was a busy day earlier, but at least make an attempt to keep up with it. Bathrooms were also absolutely disgusting. Waitress took about 15 minutes to even acknowledge us. Ordered drinks. 20 minutes later, nothing. We ended up going to the bar to get some waters ourselves in the meantime. Ordered a Moscow mule, which, after taking forever to even get there, tasted like chemicals. Everyone who worked there seemed to be standing around. When our drinks did not come, we went up to the bar as previously mentioned, and the bartenders were more interested in flirting than caring about the customers. We waited there several minutes before either acknowledged us, or stopped feeding French fries to each other to notice we were there. Food took a very long time, and the restaurant was not crowded at all. We ordered nachos. I think they would have been okay if they weren't cold. Obviously they'd been sitting out for a while before coming to our table. Ordered a chicken sandwich which was burnt. No one else seemed thrilled with their food in our party, everyone was just hungry so we are it. Not a positive experience, they should be ashamed of how they treat their customers, I'm surprised this place is still open. Plenty of other north shore bars, there's no reason to go here.
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