I wish I could give them no stars. After my cable and Internet being hit and miss since August 8 months. I call to disconnect and I get $333 in charges, a theft threat to return my cable box. Funniest of all a supervisor at their corporate offices claims I have 4 cable boxes from their service I disconnected in 2010 ( yup 7 years ago) and she has proof because she has serial numbers. They want $1200 for the cable boxes from 2010. don't waste your money! They are criminals and have no clue what they are doing!!!
Now Id like to give them negative 5 stars!!! After I proved they didn't have cable boxes ect from 2010, I recieved a bill in the mail. This time from March 2016 for $2200 that was ordered by my husband. After being transferred around for an hour and a half, I had them email me the equipment charges and the dates. Needless to say my husband died feb 16 2015 and somehow ordered these things from beyond the grave.
They transfer me and the woman informs me I have 10 days to send them a death certificate. If I fail to do so I will be charged with theft.
SCAM ARTIST CRIMINALS PICKING ON A WIDOW!