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  • I lived at Bella vista for just over 2 years, and there are some definite pros and cons. Unfortunately, I was left with a bad taste in my mouth. I received my final bill after move-out and believed I was double charged for a water bill I already paid, so I was looking into it. 7 days (ONE week) after receiving the bill, Jim called and left me a message threatening to send the bill to collections. This is after a 2 year record of me paying rent in full on the exact date that it's due every month. Needless to say, that is frustrating. Another con is that last July my A/C stopped working, and it took two days of me calling in order to get a response. Once they responded they took care of it and offered to put me up at a Best Western (I was already staying at a friend's house because no one would respond the 1st day and its was 95 inside my apt), but A/C out in July when it's 115 degrees should be a priority. It ended up being another 3 or 4 days until the A/C was fixed. Ended up moving out because they increased our rent by about 15% from one year to the next. Excessive for what you're getting. (Funny side note: on my final move-out statement they put the move-out reason as: "Bought a house/condo" (?) lol Not so much But it wasn't 100% bad. The grounds are typically kept pretty nice and people seem to pick up after their pets. And Spring S., the office manager, was consistently pleasant and easy to work with. The location is also great, close to lots of restaurants and the 51. Easy to get around the valley. Had a lot of really nice neighbors too! Also, they have a food truck come once a week at dinner time, that was a fun little perk. All in all, wasn't a terrible experience, mostly just wish we could've ended on a better note (in terms of receiving the collections call and the raising the rent excessively despite being a good tenant.)
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