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  • I originally called to get the Keratin Express treatment done. I saw online that it was offered, and called to confirm. I spoke to a very pleasant woman on the phone who assured me that I could book that service. I made sure numerous time to mention I wanted the Express treatment, especially since there is a large price difference, and it generally does not take as long. I arrived at the salon, and my stylist, who by the way is incredibly sweet and wonderful with her work, informed me that there was no such service. I showed her that their online menu still had the service up on the website, and mentioned I had even called to make sure I could get that service done. Yet, I was incredibly disappointed that I either had to agree to the Brazilian blowout at a steeper price, or walk out and try to find the treatment I originally wanted in another salon. Given that I had a very brief window of time to get the service done, I caved in to getting the full Brazilian blowout, and spent much more time and money than I had originally anticipated. I would definitely call and double check on services and prices if you've never been to the salon prior.
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