Yes, this place is a bit dingy, clean but dingy. But it carries the dog food I feed my pup (Taste of the Wild) at a competitive price and has a great reward program-buy ten bags, get one free. You still have to pay the tax but it's a great program nonetheless. You have to keep your receipts then turn them in with the provided envelope once you get to ten. I've redeemed a handful of free bags already. The staff is always super friendly. I've never had expired food as some of the other reviews suggest and there is always plenty of stock. I rarely buy anything else when I come in but that's more of me not really needing anything else. Nope, it's no fancy pants pet store but it serves my purposes just fine.