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  • AVOID THIS BUSINESS! They are a complete scam. Well...this place is across the freeway from the resort I work at and my concierge team is always asking us for close referrals to places we can send our guests. I thought I would check them out on may home one day and now I will make sure that my co-workers and guests know to NEVER send anyone to this business. I have never had an experience like this at a business ever. I brought in my Itouch 4G which I use like my day planner so it has my life in it. I love my itouch and I would have an iphone if I could afford the contract every month but I can't. So my Itouch is my baby, I use if for everything. It had a cracked screen but worked perfectly otherwise. I was still using it with the crack in the screen and it worked wonderfully but I was worried the crack would ruin my screen or start to get bigger so I brought it to this place to get my screen replaced or fixed. The guy said it woul be $80.00 to replace the screen and they would call me in 4 hours to pick it up. I should have trusted my instincts when I walked in here. They have signs everywhere saying NO REFUNDS! I was concerned but ignored my better judgement. Short version of the story...I had to keep calling this place even thought they were supposed to call me when my fix was done. Brought it in twice since they broke the camera while they were repairing it and when I got it back the second time the entire left side of the screen in worthless. You can press all day but the screen recognizes nothing. Also the repair is crap. The glass is lifted well above the natural line of the itouch and they damaged one corner with scratches and gouges from what looks like they were trying to get the non broken glass off. When I called to tell them about this they tried to blame me for it not working. I left your business about 10 minutes ago and you are trying to blame me? He also told me that the problems were because I had so many apps...ummm what? I have probably less apps than any other person I know. I use my itouch for work, email, pictures and not games. So please dont try and tell me that the fact that you ruined my item is because I have too many apps. That makes no sense. So they took a perfectly good Itouch, charged me $80.00 to render it useless. Such a huge disapointment and now I cant afford to buy a replacement for a while so I am stuck without a camera and my wonderful day planner :( Ive never contacted the BBB but I am very tempted to.
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