I've been going here for over three years now and couldn't be happier. I've never had a bad experience. Everyone is always super friendly and professional. Carolyn, the manager, is so nice. The location for me is accessible and convenient, and the atmosphere relaxed and comfortable. I was sad to learn that Stephanie had moved to Boston, but everyone here is so talented that I knew I'd be in good hands. Today I had a cut with Kristy, and it was awesome. She's really attentive and does great work. I have really dry, thick, coarse hair. She suggested a deep conditioning treatment that lasts a month (for only 10 bucks!), and now my hair is really soft. I love it. Highly recommended!