Have taken my crosstrek here for routine maintenance and repair on 3 separate occasions and I was very impressed. I was able to schedule an appointment online, work was done extremely quickly, price much better than other options around Cleveland, and staff very courteous.
I had my USB repaired under warranty, and have had my 6,000 mile and 12,000 routine maintenance completed. They also touched up the paint on the hood where a rock had chipped it.
Wifi in the waiting area also very helpful to get some work done while waiting.
Would recommend to anyone with a Subaru.