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  • Aria is really modern, kind of too much. It felt a little jetson's style. Everything in the room is automatic and controlled by a master touch pad. Kind of obnoxious because there are delays or misalignment with the pad sometimes where you think you're pressing one thing but something else goes, or the volume or channels get stuck and won't change. It was pretty annoying. Ok here's the real reason I came to review the hotel though: for a big, fancy, expensive resort, you'd think the front desk would answer your phone calls. I called 3 times and in total I spent 22 minutes waiting on hold before hanging up. No one ever answered any of my attempts. My brother in law said he had the exact same experience. None of us ever made a successful call to the front desk the whole stay. Pretty pathetic, if you ask me. Oh and it was at all different times of day. Not just during checkout hours or something where it would be more understandable. Room service was really fast and the menu is reasonable. Pizza was good and really big. The beds are comfortable. Oh! And this part was really stupid I think. The mini fridge is FULL of mini bar stuff. There is absolutely no space left for anything you may need to put in the fridge. My sister in law had to remove an expensive bottle of wine to make space for her baby's formula. Kind of lame. Oh and forget about bringing home leftovers or doing any reheating- no microwave in the room and again, no room for anything else in the fridge. Oh and the whole thing has scales under the minibar stuff so it charges if you remove something for more than 30 seconds. So you can't even take things out to make space and put them back later. Overall, this hotel has a lot of nice features in theory but not in practice. And for God's sake, get more front desk staff!!
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