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| - Short review: worst possible experience after an impromptu first visit at this restaurant which replaced the boston steakhouse at the intersection between brimley and sheppard.
The story: walked in with my sister for lunch after seeing that there was a new pho place in the neighbourhood.
The bad:
1. from the get go our experience was a negative one since we were asked to sit at a table that wasn't even cleaned from the previous guests, despite having multiple tables that were free and already set up
2. we ordered the lamb chop meal ($13.99) with a cold milk tea and the curry chicken lunch special ($7.50) with a hot milk tea which included a free soup and a (hot) drink per order. the waiter did not bring up the fact that the cold drink would include an extra $0.75.
3. when the waiter cleared the table after our order, she basically dropped the eating utensils on the table (butter knife, spoon, fork) without a napkin to buffer the contact between the utensils and table.
4. the soup that came first was very salty, but passable due to the buns that came with it.
5. the lamb chop came for my sister, and she immediately noticed two things: the cut was two entire cuts of fatty meat, and the meat was completely raw despite asking for a medium rare (which our server ordered as a "3").
6. the lamb chop was remade, still a fatty cut, but much more lean meat in comparison to the previous cut. this was super salty as well.
7. when my curry chicken arrived, this was really salty as well, to the point that half my rice (which was a small bowls worth) was finished after having only eaten 3-5 pieces of curry chicken (no more than 1/4 of the curry chicken dish was consumed before we decided to just pay the bill and leave)
8. our drinks did not arrive until after we asked for the bill (which itself took a long time to arrive). when we pointed out why there was an extra $0.75 on our bill the waiter said it was due to the cold drink (very rudely pointing to the bottom of a separate menu we did not look at (they had 3 different menus). by this point we just wanted to leave so we paid the bill and left.
The good:
1. we pointed out that the lamb chop was overly raw to a separate lady (who seemed like the manager) and she immediately apologized and told us that a "3" for lamb chops is usually inedible... and that people usually order upwards of "5-7". she offered to remake the order for us.
Conclusion: horrible service experience. overly salty food and soup (curry chicken, lamb chop, vegetable stew). manager was nice. will not be returning.
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