I was referred to Jim's Auto Service by a friend. From that moment on, I have not taken my car anywhere else. I have had horrible experiences with other auto mechanics. They haven't been trusting, overcharge for services and generally felt taken advantage of at previous places. It has been completely different experience at Jim's Auto Service. He takes the time to answer all of my questions, gives me service I trust and refers me other trusted auto mechanics when needed (example: specialist on tranmissions).
I recently took my car in that was having multiple issues that needed to be looked at, including the transmission. After reviewing all my issues and letting me know what should be done, he referred me to a transmission specialist he trusts. The tranmissions specialist took my car for a test drive and let me know what the potential issue was and general cost it would take to fix .
The reason I am blown away by this service besides the honest answers is that they did not charge me. That kind of customer service doesn't happen often and everyone should know you get that kind of service with Jim.