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| - My experience with Sean Evenden of Life Realty when I initially bought my home in 2010 was positive. This is why I chose to have Mr. Evenden list my home when I went to sell it in May 2016. It was sold the day it went on the market and with this I was rather pleased. The house closed at the end of May and I rented it from the new owners with Mr. Evenden serving as the property manager until I left Las Vegas on July 5.
Unfortunately, the rental portion of this transaction was problematic and caused me to develop a rather negative view of Sean Evenden and Life Realty. I vacated the home on time and left it in the same condition it was in when it closed on May 31. I had to provide a $1500 security deposit to rent the house for the month after closing. This security deposit was not returned within the thirty day window. I had to contact Mr. Evenden on three separate occasions in order to receive a refund of my security deposit. I finally received the check on September 1, nearly two months after I vacated the property.
When I received my deposit, I saw I was charged for paint and drywall repairs. When I asked about this charge, I received an email that had a rather accusatory tone stating that I painted the house after closing. There were several walls in the home that did, in fact, have patchy paint jobs. This actually stemmed from when the plumbing was replaced in the house shortly after I bought it. At the time, I intended on repainting the house and asked the contractors to just patch the walls and cover over the patches with paint. However, I never repainted the house and the paint issues were something that the new owners should have noticed in the two times they walked the house before they purchased it. I presented Mr. Evenden with time-stamped photos showing that these paint issues existed in the home prior to closing. I even informed him that two of the photos he took for the MLS listing showed one of the paint flaws in question. However, Mr. Evenden never bothered to give me the courtesy of a response.
In the end, I felt as if the commitment to client service ended after Mr. Evenden received his commission payment from the sale of my house. Mr. Evenden did make a slight effort to make the situation right by personally refunding a small portion of the deposit deduction, but I am still dissatisfied as he allowed the new owners to collect from the security deposit to fix conditions that existed in the home prior to closing.
Considering I had to ask multiple times for the return of the rental deposit, the tone of the email that I received when I questioned the deductions, and the lack of response in regards to the evidence of inappropriate deductions that I provided, I feel as if this transaction ended with an extreme lack of professionalism. After this experience, I cannot in good faith recommend doing business with Life Realty.
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