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  • I needed to write this review not because the food is no good -- but because the service is THE WORST. THE MOST AWFUL CUSTOMER SERVICE. My boyfriend and I have placed a delivery order for Fantastico three times before, and on the fourth time, we were told they do not deliver in our area. Of course we were confused -- then we were told, if we place a minimum of $35, they will deliver. Our order was almost $50 the last few times so perhaps this was never mentioned -- however this time around, it really felt as if they DID NOT want to have to deliver. As we were giving the credit card info for payment, we were interrupted by the owner/manager to clarify the address, and he was upset that my boyfriend had mistakenly said we were south or north of an intersection - from there it became such a big issue. We had given the correct address -- but they were taking this order as if it was the biggest inconvenience of their lives. It's as if they didn't want our service and when we questioned them, they said "Do you want the pizza or not". All I can say is WOW. I personally no longer wanted to order from them but my boyfriend is picky with food so he still placed the order. The way I look at it is -- CUSTOMER SERVICE is just as important. These guys did not care if we ordered the pizza or not. In fact, the girl taking my order even said, well we're closing soon. :- | And so I guess no one wanted to make the pizza?? Their pizza is not that good to put up with shitty service.
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