Been here plenty of times but not because the food or service are exceptionally good but mostly because of the location and the convenience of it.
As soon as you step in, you will feel lost if it's your first time since there are two entrance to the restaurant; one from inside of the mall and one on Yonge St. There are no host(ess) so you will have to hunt them down from my experience. Then you will need to decide if you want to have a table on the second floor with a better view and fancier decor BUT a gauranteed wait even though most tables are empty.
After you are seated, expect to wait for waiter/waitress to take your order. Then you will need to wait even longer for your food. By the time you're done waiting, all your appetite will be gone and the last thing you would want to do is wait for the bill.
I cannot compliment or bash the food. They're typical bar food and are not very hard to screw up yet it's not particularly good.
If you're looking for a bar to meet up, I guess the bar on the first floor isn't too bad; it's quiet and there's plenty of seating (some booths). Just don't expect too much from the chef but do expect to wait and allocate a minimum of 90min for lunch and 2hrs for dinner.
If you're driving, I think they do validate your parking if you park on P2 which is on the south side of Empresswalk.
Cheers.